1. Introduction
Ready and Rolling Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Visual Pulse AI.
Data Controller: Ready and Rolling Limited
Company Number: 16547589
Address: Dept 6353, 43 Owston Road, Carcroft, Doncaster, United Kingdom, DN6 8DA
Contact: privacy@visualpulse.ai
2. Information We Collect
We collect the following types of information:
Personal Information
- Name and email address (when you create an account)
- Payment information (processed securely via Stripe)
- Account preferences and settings
Usage Information
- Prompts and images generated
- IP address and device information
- Browser type and operating system
- Usage patterns and feature interactions
3. How We Use Your Information
We use collected information to:
- Provide and maintain our Service
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Improve our Service and develop new features
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and management | Contract performance |
| Payment processing | Contract performance |
| Service improvement | Legitimate interest |
| Marketing communications | Consent |
| Legal compliance | Legal obligation |
5. Data Sharing
We may share your information with:
- Service Providers: Third parties that help us operate our Service (e.g., hosting, payment processing)
- AI Providers: To generate images using AI technology
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Generated images are stored indefinitely unless you delete them. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@visualpulse.ai
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security assessments
- Access controls and authentication
9. International Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
10. Cookies
We use essential cookies for:
- Session management (keeping you logged in)
- Security (CSRF protection)
We do not use advertising or tracking cookies.
11. Children's Privacy
Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Email: privacy@visualpulse.ai
Address: Ready and Rolling Limited, Dept 6353, 43 Owston Road, Carcroft, Doncaster, DN6 8DA, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk